Waianae Auto Repair

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I take both of my vehicles into Dansen's Auto Repair for my car repairs and oil changes. I'm always completely satisfied with Dansen and his professional and prompt service, as well as his courteous and knowledgeable employees. Five Star rating 🌟🌟🌟🌟🌟

I have been taking my trucks to Dansen's for servicing, everything from oil change to fuel pump. ball joints, tire service, engine work, and clutch replacement for over 15 years. I have NEVER been dissatisfied with the quality of repair work, customer service, or pricing! I highly recommend them to my friends and they have had the same experience. Keep up the EXCELLENT WORK!

Great service! My battery was dead and Dansen was at my house in under 30 minutes to put in a new one. He explained what he was doing. Super easy going guy and made the whole experience totally painless.

Good all around service 👍👍

Called for a tow when I blew my tire, they quoted me 45 minutes and was there within the half hour. Super kind and helpful when I was obviously not having a great night and helped immensely. 10/10 would recommend :)

Giving a five star specifically on their towing service. Connected with them through Geico, since I have Emergency Roadside Assistance, and wasn't told by Geico who the towing company was. Got a follow up call minutes after hanging up with Geico, from Dansen's dispatcher that estimated time of arrival time would be approximately three hours. Now I don't mind the three hours because, Geico already set that expectation with me prior to receiving the call from dispatcher. Prior to the arrival of the tow truck, Bobby kept constant communication with me as to how long more it will take for him to arrive on the scene. Really appreciated that, as I can imagine that most people will be aggravated. The cool part was, I figured out that he had an iPhone due to the fact that I plugged his number in Messages on my iPhone and it turned blue lol. And since my vehicle wasn't at a exact location or address, I sent him my location via iMessage. Fortunate for me, I was close to home when my vehicle broke down, So it was no problem to walk back-and-forth from home and to the vehicle. Upon arriving to the scene, Bobby checked to see how I was doing and asked if I might know what could have been the issue. After narrowing it down to the alternator, we finally got my vehicle to the repair shop. What made it cool is Bobby was personable. I would choose them again. Just feel bad that I live all the way in town, and they're all the way in Waianae. Oh! And I love the fact they're pretty up to date with technology. They use an app to communicate and keep a history of their tows. If I can suggest to Dansen, check out the app called Service M8!! Seriously. I think you folks might like it. I don't work for them, but I work for a tech company, and Service M8 is legit for companies that do troubleshoots, tow trucking services, etc. Dansen, if you guys are really into technology like the app that you folks use, you're going to like Service M8

This is a family oriented repair shop and you feel welcomed. From small items to major items that need to be resolved you get answers and from there can determine your next course of action. 3 times was no charge for diagnostic situations and they have even helped in putting on a new tube and reinstalling the tire for my Rock N Roller cart. It's not easy and there was no charge. It's a good thing to have that kind of aloha.

I have lived and worked in Makaha for 16 years and taken my 2000 Honda CRV to Dansen's for routine stuff like oil changes, tune-ups, tire rotations, alignments and also whenever something broke, which in an old car, is often. They were always fair and explained to me what they were doing. This last couple months they changed my timing belt (long overdue) and all that comes with doing that, and adjusted my valves due to engine light coming on. They also fixed an issue with my steering that was driving me crazy. Oh hell, then my engine light came on again though my car was running great again... I took it right in. Dansen himself came out, tested it, ran a code check and inspected my car for emissions issues, all for FREE and got the ok, engine light is off. I told him my driver's side inside door handle busted off and cut my finger and could he give me an estimate on installing the part as I had ordered it already. He installed it in 20 minutes for FREE! Now this is truly excellent customer service and I will remain a loyal customer as I have been for many years. By the way, I am a 57 year old white woman, so despite those other reviews that they discriminate, I have not in 16 years felt my color made any difference to these fine folks. Love Dansens!

I found the staff very friendly, courteous, and knowledgeable. They finished my truck a head of promised time. Truly a (5) star rating from me. Would I go back or recommend them for future visits to a friend? Absolutely!!! 100% Can you smell what The Rock is cooking?